Appalachian Regional Healthcare System

Customer Success Story: Appalachian Regional Healthcare System—a network of 11 nonprofit hospitals, several physician practices, pharmacies, and home health agencies—automated payments with Nvoicepay and saves 25 hours per month in accounts payable.

Appalachian Regional's small AP staff of two was burdened by an in-house credit card payment program that involved calling in card numbers to suppliers weekly or monthly, depending on payment terms. Lori Carpenter Rice, Senior Accountant for Appalachian Regional, knew she needed an automation provider—one who offered supplier enrollment services.

The solution Rice found from Nvoicepay met all her requirements. The staff now has crucial visibility into payments, generates card-based rebates without having to enroll suppliers or call in payments, and provides electronic payment options for suppliers and contract employees. Not to mention Appalachian Regional's AP team has earned $130,000 in rebates so far.

"The AP team is very pleased with it and so am I. I really enjoy the Nvoicepay AP Gateway product. I can see a lot of information at a glance."

Lori Carpenter RiceSenior Accountant Appalachian Regional Healthcare System

Download the success story for Appalachian Regional Healthcare System and learn how an automation solution from Nvoicepay can transform your credit card payment program—and even generate revenue through rebates. 

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